Start your journey into human-centered design with Design Thinking

Learn at your own pace, when you need it.

  • Bonus material

    Get great tools and resources to use through out your career as a design thinking practitioner.

  • On your time

    This on-demand course has video lessons, reading materials, examples and a few challenges for you to conquer on your own time.

  • Peer and Instructor Feedback

    Join our Slack community and share your creations with others taking this course and also here from our instructors.

Course curriculum

  • 1

    Welcome to Design Thinking

    • How to use this course

    • A message from Myra

    • Important Information

    • Before we begin...

  • 2

    Design Thinking - Into the Thick of It

    • Survey - Design Thinking and You

    • Design Thinking Defined

    • Activity: Design Thinking Crossword

    • Design Thinking Mindset Obstacles

    • Check Your Mindset! Take the Quiz

  • 3

    Design Thinking Process & Tools

    • Design Thinking Tools & Process Overview

    • EMPATHIZE: Problem and Audience

    • EMPATHIZE: Understanding: User Interview Guide Cheat Sheet

    • EMPATHIZE: Emotional Roller Coaster

    • DEFINE: Identify the problem

    • DEFINE: How to Stop Jumping to Solutionizing - Just Ask WHY!

    • Activity: 5 Whys

    • DEFINE: Reframe the Problems

    • Activity: Writing How Might We...? questions

    • DEFINE: How to Define Success Metrics (or Key Performance Indicators (KPI))

    • Activity: Define a KPI

    • IDEATE: Spitballing

    • IDEATE: Impact Mapping

    • PROTOTYPE: Ways to Prototype

    • TESTING Phase: Creating a Test Plan and Debrieifing

  • 4

    How to Facilitate a 1-hour Design Thinking Workshop

    • The Workshop

    • Putting It Together

  • 5

    Learning Resources

    • Book Recommendations

    • Design Thinking Toolbook - Templates Download Site

    • Google Design Sprints (Sprint - book Companions)

    • HyperIsland Design Thinking Activities

  • 6

    Now What?

    • ACTION PLAN: 30-60-90

  • 7

    What's Next?

    • Before you go...

    • Last thoughts from the COA


aka Facilitator

Tech Instructor

Myra Roldan

Myra is a technologist who brings a unique mix of technical, business, and adult education expertise to the game. She is a TEDx speaker, author, and technical designer. Her superpower is her natural ability to make complex technical subjects easy-to-understand by breaking concepts down in a way that is easy to consume, process, and apply. Myra is passionate about empowering people to explore and develop themselves holistically.